Policy Terms
Covu
Definition
Covu is a licensed insurance service center that partners with independent agencies to provide dedicated support for policyholders. Operating as an extension of the agency, Covu's team of licensed insurance professionals assists with new business quoting, policy servicing, endorsements, claims support, and client inquiries — giving agency clients broader availability and faster response times while maintaining the personalized service of their local agent.
In Zach’s Words
“Covu is the engine behind Nadler Insurance. When you work with us, you're not just getting Paul and me — you're getting a full team of licensed insurance professionals backing us up. Covu is our service center, and they handle everything from helping you get a new quote to servicing your existing policies to walking you through the renewal process. What does this mean for you? It means when you call or email, you're not waiting around for one of two people to get back to you. You get the best of both worlds: the personal touch of a local, family-owned agency that's been around since 1927, plus a full support team that gives you the availability and responsiveness of a much larger operation.”
— Zach Nadler, CIO