Claims
Adjuster
Definition
A professional who investigates insurance claims, evaluates the damage or loss, and determines the amount the insurance company should pay. Adjusters can be staff adjusters (employed by the insurer), independent adjusters, or public adjusters (hired by the policyholder).
In Zach’s Words
“The adjuster is the person who shows up after you file a claim to figure out what happened and how much it'll cost. They're like insurance detectives. Quick tip: you can hire your own public adjuster if you feel the insurance company's adjuster isn't giving you a fair shake.”
— Zach Nadler, CIO